Terms and Conditions

Last updated: 05/28/2025

By using the website www.aelinanail.com , the user agrees to these Terms and Conditions. We recommend that you carefully read this document before browsing, purchasing, or interacting with our content.

1. Company identification

This website is operated by:

ælina nail

2. Use of the website

Access to the website is free. However, some features (such as online shopping) require the provision of personal data, which is processed in accordance with our Privacy Policy .

The user undertakes to:

  • Provide truthful information when registering or placing orders

  • Do not use the website for illegal, fraudulent or offensive purposes

  • Do not attempt to access restricted areas of the site without authorization

3. Intellectual property

All content on the website — including texts, images, logos, design, products and visual identity — is the exclusive property of ælina nail or duly authorized third parties.

Reproduction, distribution or use of these contents for commercial purposes is prohibited without prior written consent.

4. Products and orders

We make every effort to ensure that our product descriptions and images are accurate. However, slight variations in color or detail may occur.

We reserve the right to:

  • Modify prices and conditions without prior notice

  • Refuse orders in suspected cases of fraud or misuse

  • Cancel orders in case of stock shortage (with immediate refund)

5. Prices and payments

All prices are shown in euros (€) and include VAT at the current legal rate. Available payment methods are indicated at checkout and processed through secure platforms (e.g., Stripe, PayPal).

6. Shipping and delivery

Shipping is carried out within the estimated timeframes indicated at the time of purchase. ælina nail is not responsible for delays caused by third parties (e.g., shipping companies or customs).

Full details in our Shipping and Returns Policy .

7. Right to free resolution

Under legal terms, consumers have the right to cancel their purchase within 14 days of delivery. This right is subject to the exceptions set forth in our Return Policy, especially in the case of used personal hygiene products.

8. Limitation of liability

ælina nail is not responsible for direct or indirect damages resulting from:

  • Use or inability to use the website

  • From purchasing decisions based on website content

  • Technical problems or security failures beyond our control

9.1 Changes to the terms

We reserve the right to change these Terms and Conditions at any time. Updated versions will be posted on this page with the effective date.

10. Applicable law and jurisdiction

These Terms and Conditions are governed by Portuguese law. In the event of a dispute, the competent court will be the court of the consumer's place of residence or, if preferred, the alternative dispute resolution methods recognized by the Consumer Secretariat.

Alternative Dispute Resolution (ADR)

Alternative Consumer Dispute Resolution:

In the event of a consumer dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity.

You can check the updated list of RAL Entities available on the General Directorate of Consumer Affairs website:

www.consumidor.gov.br

You can also use the European online dispute resolution platform at:

https://ec.europa.eu/consumers/odr

11. Contacts

For questions or complaints, please contact us:
📧 contato@aelinanail.com